Shipping:

We ship items in stock within two days excluding weekends and holidays. Charges include processing, packaging and shipping costs. Please allow 7-10 business days for standard shipping and 10-14 business days during holidays. If you feel it is not safe to leave the package at your front, please request the "signature required" service ($2.00 per package) or buy the insurance (1% of the insured amount).

Returns:

You must notify us of a return within two days of receiving the item. You need to call, fax or email a request for a Return Goods Authorization (RGA) number.

To avoid unnecessary returns, please be sure you have read and inquired all the product information before submitting your order. We appreciate your cooperation. All returns for refunds are subject to a 25% re-stocking fee or a 100% store credit for exchanges. Shipping and handling fees are not refundable. items need to be returned in original package.

Customer Service:
Phone: 1-386-736-3680
Fax: 1-386-736-3686
contact@laceandaccessories.com